case-study

Improving Safety Management And Reporting Across TRU Rail Alliance Partners

Written by eviFile | Jun 10, 2026 1:48:50 PM

OVERVIEW

All contractors and designers working across the UK’s rail network are obligated to log and manage Close Calls to successful close out, reporting back to Network Rail and the Rail Safety and Standards Board (RSSB).*

A Close Call is defined as anything that has the potential to cause harm or damage, compared with an incident that has already occurred and so reported separately.

For example, if a trip hazard is spotted it can be reported as a Close Call because someone could trip over it. If someone actually trips because of the hazard, it is then classed as an incident.

Close Calls include the potential to:

  • Harm a person including minor, major injuries, and fatalities
  • Harm the environment and/or protected species
  • Damage railway infrastructure, plant, vehicles, tools, equipment, systems and information

Key Facts

  • Working with Transpennine Route Upgrade (TRU) Alliance Partners, Network Rail, Alstom and SPL
  • Provides a real-time Field-to-Control Room insight solution that simplifies the complete management and reporting of Close Calls, feeding reports directly to the RSSB.
  • Automation of workflow resulted in significant reductions in time between reporting and rectifying each Close Call.

“With eviFie, we have seen a huge reduction in time taken up by repetitive tasks – allowing engineers to focus on making important decisions”

Craig Wilkinson, Business Development Manager, TRU East