All contractors and designers working across the UK’s rail network are obligated to log and manage Close Calls to successful close out, reporting back to Network Rail and the Rail Safety and Standards Board (RSSB).*
A Close Call is defined as anything that has the potential to cause harm or damage, compared with an incident that has already occurred and so reported separately.
For example, if a trip hazard is spotted it can be reported as a Close Call because someone could trip over it. If someone actually trips because of the hazard, it is then classed as an incident.
Close Calls include the potential to:
“With eviFie, we have seen a huge reduction in time taken up by repetitive tasks – allowing engineers to focus on making important decisions”
Craig Wilkinson, Business Development Manager, TRU East